We are looking for a Senior ServiceNow Specialist to lead the design, implementation and optimization of solutions within the ServiceNow ecosystem. The role will be responsible for building integrations, configuring Event Management and Major Incident Management, and developing automations to improve incident management and service observability.
Requirements
- More than 5 years of experience working with ServiceNow
- Solid experience in Event Management and Major Incident Management
- Experience developing in ServiceNow with JavaScript
- Experience creating Script Includes, Business Rules and Scripted REST APIs
- Experience implementing Flow Designer and automations within ServiceNow
- Experience integrating ServiceNow with external tools via REST APIs or webhooks
- Knowledge of CMDB and CSDM model
- Experience working with JSON, APIs and tools like Postman
- Experience integrating monitoring tools like Dynatrace, Grafana or Zabbix
- Experience in designing integration architectures and event management
Benefits
- Established long-term contract with opportunities for professional growth
- Private medical insurance for your peace of mind and your family's
- Continuous training programs, mentorship and learning to keep you up-to-date with the latest technologies and methodologies
- Free access to training resources in artificial intelligence and latest generation AI tools to enhance your daily work
- Flexible paid time-off policy (PTO) plus paid holidays
- Participation in challenging and world-class software projects for clients in the United States and Latin America
- Collaboration with some of the most talented software engineers in the region in a diverse, inclusive and collaborative environment