Manager - Technical Support

Dexcom Corporation is seeking a Manager - Technical Support to lead a 24/7 Technical Support team and drive service excellence. The team ensures high-quality, empathetic, and solution-focused experiences for patients, parents, and caregivers relying on Dexcom Continuous Glucose Monitoring technology.

Requirements

• 5+ years of experience managing teams in a high-volume, 24/7 call center environment
• Experience supporting technical, healthcare, or medical device-related products
• Strong coaching and mentoring capabilities, including developing training programs

Benefits

• Full and comprehensive benefits program
• Growth opportunities on a global scale
• Access to career development through in-house learning programs and/or qualified tuition reimbursement