Technical Support Engineer

Technical Support Engineer position at Didomi, responsible for helping customers with technical questions, investigating issues, and collaborating with cross-functional teams to resolve problems.

Requirements

• Degree in Computer Science or equivalent training
• Understanding of how websites and web applications work
• A couple of years of experience as a Technical Support Engineer, Technical Account Manager or Solution Engineer
• Very good English & French level both written and spoken
• Javascript understanding and knowledge of front stacks
• Familiarity with the tech, media or e-commerce industry
• Problem solving skills, capacity to explore every options and figuring out workarounds

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance