Datacentre Technician II
Digital RealtyLondon, England, United Kingdom
Posted April 30, 2026
Full Time
About the Company
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions.
Job Description
As a Datacentre Technician II, you will execute Service Requests, provide technical customer service support, and assist in the implementation of technical projects and support activities in a 24x7 Call Out team environment.
Requirements
- Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infra structure environment
- Good understanding of structured network infrastructure and Industry measurement tools
- Excellent problem analyses skills
- Strong troubleshooting skills and RCA (Root Cause Analysis) capability
- Skilled in customer communication and handling customer requests / complaints
- Skilled in service-oriented software, tasks handling and administration
- Skilled in Microsoft office and Service Management applications (e.g. Excel)
Benefits
- Company-provided safety equipment and personal protective equipment
- Paid time off
- Opportunities for professional development and career advancement
- Supportive and inclusive work environment