Technician II
Digital RealtyDublin, Ireland
Posted May 14, 2026
Full Time
About the Company
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions.
Job Description
The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations.
Requirements
- Proven experience in 'Telecommunications, IT or electrotechnical, Network Infrastructure environment.
- Good understanding of structured network infrastructure and Industry measurement tools
- Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
- Strong troubleshooting skills and RCA (Root Cause Analysis) capability
- Skilled in customer communication and handling customer requests / complaints
- Skilled in service-oriented software, tasks handling and administration
- Knowledge of Microsoft Office and Service Management applications (e.g., Excel).
Benefits
- Excellent benefits