Technician II
Digital RealtyBelgium
Posted March 28, 2026
Full Time
About the Company
Digital Realty is a leading provider of data center, colocation, and interconnection solutions, offering a comprehensive global platform with over 300 facilities across 50 metros in 25 countries. The company's PlatformDIGITAL® enables secure data ecosystems and connected communities, supporting businesses through turn-key flex, powered base buildings, and cloud services.
Job Description
The Technician II role is responsible for executing Service Requests, providing technical customer service support, and maintaining the cleanliness, tidiness, and safety of the data center environment.
Requirements
- Minimum of 3 years of experience in 'Telecommunications, IT or electrotechnical, Network Infrastructure environment'
- Skilled in optical fibre installations, wiring networks, electrical wiring, network configurations
- Excellent problem analyses skills
- Strong troubleshooting skills and RCA (Root Cause Analysis) capability
- Skilled in customer communication and handling customer requests / complaints
- Skilled in service-oriented software, tasks handling and administration
- Skilled in Microsoft office and Service Management applications (e.g. Excel)