Technician II

The Remote Hands Technician II will assist customers with technical support, racking and stacking of equipment, cabling, cross connects, and other services. They will work with internal teams to ensure installations meet delivery dates and create a positive customer experience.

Requirements

• 3+ years of experience in Telecommunications or Data Center related field
• Understanding of telecom structured cabling standards
• Understanding of network device deployment
• Ability to communicate written and verbally
• Work flexible shift schedules
• Provide rotational on-call coverage
• Use of industry standard test equipment
• Troubleshooting and root cause analysis skills
• Professional business communication and interpersonal skills

Benefits

• Medical, dental, vision, life and AD&D insurance
• 401k match
• Disability benefits
• Wellness and education benefits
• Employee stock purchase plan
• Paid time off
• Holidays