Senior IT Support Engineer (f/m/d)
Digital RealtyFrankfurt, Hesse, Germany
Posted April 9, 2026
Full Time
About the Company
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions.
Job Description
As an IT Support Engineer, you will play a key role in ensuring reliable IT support operations across multiple locations within the subregion and maintaining a stable end-user IT environment.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or equivalent professional experience
- 1–3 years of experience in IT support, helpdesk, or technical service environments
- Strong knowledge of Microsoft 365, Active Directory, endpoint deployment, and mobile device management
- Experience with ITSM platforms such as ServiceNow, Jira Service Desk, or Freshservice
- Good understanding of ITIL-based service processes including incident, request, and asset management
- Experience in hardware lifecycle and IT asset inventory management
