Senior IT Support Engineer
Mondia GroupCairo, Cairo, Egypt
Posted January 28, 2026
Full Time
About the Company
Mondia connects consumers and merchants globally through mobile commerce and digital payment solutions.
Job Description
Deliver high-level technical support to office users, ensuring smooth and efficient operation of IT systems. Troubleshoot hardware and software issues, maintain office IT infrastructure, and contribute to IT service improvements.
Requirements
- Provide prompt and effective IT support to office users
- Assist with setting up new workstations
- Ensure office IT equipment is maintained and functioning correctly
- Manage onboarding and offboarding procedures from an IT perspective
- Maintain accurate records of IT assets
- Document troubleshooting procedures and resolutions
Benefits
- Opportunity to work for a dynamic international company
- Company contribution towards staff perks
- Company bonus scheme
