Customer Support Advisor (CSA)
DO NOT USE ALL JOBSNew York, United States
Posted May 14, 2025
Full Time
About the Company
United Ag Turf is a John Deere dealership operating multiple locations across the Northeast, offering parts, sales, and service to commercial, construction, agricultural, and consumer customers. The company focuses on exceptional customer service and expanding the John Deere brand in the region.
Job Description
United Ag & Turf NE is seeking a Customer Support Advisor to support their customers, focusing on equipment management solutions, product sales, and exceptional customer satisfaction. The role involves research, sales, inspections, and providing comprehensive support. This position offers a chance for career growth and advancement within a supportive and collaborative environment.
Requirements
- Research parts in John Deere systems
- Maximize product support sales
- Perform regular undercarriage inspections
- Maintain customer service excellence
- Work with territory sales reps
- Develop new product support business
- Maintain knowledge of product line
- Ensure customer contacts per day
- Be knowledgeable about product support trends
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- Referral Bonus
- Paid Time Off
- Employee Assistance Program
- Paid Company holidays
- Life Insurance
- Employee Development
