Key Account Success Manager (x/f/m)

We are looking for an experienced Key Account Manager with a strong background in the healthcare industry to join our team. As a Key Account Success Manager, you will be responsible for ensuring the long-term satisfaction of our major customers (hospitals, clinics) and contributing to the digital transformation of the healthcare industry.

Requirements

• Identifying and implementing upsell and cross-sell opportunities in collaboration with the Key Account Sales Team
• Analyzing business and KPI data to derive concrete recommendations for action
• Encouraging product usage and preventing churn risks
• Contributing to the development of the Key Account Success Organization: Building processes, standards, and team structures

Benefits

• Public transportation tickets
• Discounted memberships for the Urban Sports Club
• Lunch vouchers
• Comprehensive pension plan
• 28 vacation days + 1 extra day for each full calendar year of employment (max. 30 days)
• Extensive offers for further development, such as company-owned e-learning programs, learning days, and further training