Key Account Success Manager (x/f/m)
DoctolibHamburg, Germany • Berlin, Germany • Cologne, North Rhine-Westphalia, Germany
Posted January 15, 2026
Full Time
About the Company
We pursue the vision of improving the health of all, and we invite you to apply, regardless of gender, religion, age, sexual orientation, ethnic origin, or disability.
Job Description
Key Account Success Manager with extensive experience in large account management in the healthcare sector, responsible for long-term satisfaction of large customers (hospitals, clinics) and contributing to digital transformation of the healthcare sector.
Requirements
- Several years of experience in key account management or customer success
- Strong focus on revenue growth, upsell, and cross-sell
- Analytical thinking and data-based decision-making
- Experience in managing complex accounts and building strategic customer relationships on C-level
- Communication strength and assertiveness on all hierarchy levels
Benefits
- Public transportation ticket
- Discounted memberships for the Urban Sports Club
- Lunch vouchers
- Occupational pension provision
- 28 vacation days + 1 day extra for each full employment calendar year (max. 30 days)
- Extensive offers for further development like company-owned e-learning programs, learning days, and further training