Technical Onboarding Consultant - Phone System (x/f/m)
DoctolibBerlin, Germany
Posted April 10, 2026
Full Time
About the Company
We pursue the vision of improving the health of all. We evaluate applications exclusively on the basis of qualifications and motivation. Discrimination is not tolerated here.
Job Description
You will be responsible for ensuring the smooth onboarding of practices and hospitals with our practice management solution, through data migration, installation of AI telephone assistant, technical advice, and collaboration with internal teams.
Requirements
- Knowledge of data processing in e.g. Excel as well as basic knowledge of data processing (e.g. SQL)
- Fluent German skills (C1) and good English skills (B2)
- First knowledge of APIs, IT infrastructures, networks, VPNs and their setup
- Excellent communication skills in dealing with users on the phone and in online meetings (B2B)
- A high level of attention to detail, learning ability, and genuine curiosity for our products and technical processes in the healthcare sector
Benefits
- Sponsored Germany ticket
- 28 vacation days + 1 additional day for each full calendar year of employment (max. 30 days)
- Opportunity to work 10 days a year abroad
- Corporate health insurance with great additional benefits
- Corporate pension plan (bAV) with a 40% employer contribution (15% during the probation period)
- Doctolib Parent Care Program
- Free mental health and coaching sessions with an external partner
- Food vouchers
- Subsidized sports offer with our partner Urban Sports Club
- Flexible working hours, additional leave for medical reasons, and psychological support for caregivers and employees with disabilities