IT Help Desk Engineer
DOCUmationSan Antonio, Texas, United States
Posted July 26, 2024
Full Time
About the Company
DOCUmation is a Texas‑based provider of managed technology solutions that help businesses operate securely, efficiently, and with less stress. The company specializes in IT infrastructure, cloud services, cybersecurity, device management, and intelligent automation, while also offering a full suite of printing and imaging solutions—including network printers, copiers, thermal scanners, and data storage. With over 35 years of experience and teams in San Antonio, Houston, Dallas‑Fort Worth, and Midland‑Odessa, DOCUmation serves organizations of all sizes across Texas, emphasizing a people‑first, hands‑on approach that prioritizes relationships over transactions. Their commitment to accountability, real expertise, and partnership distinguishes them as a trusted technology ally rather than a typical vendor.
Job Description
The IT Help Desk Engineer will assist in the day-to-day tasks and operations of the Managed IT Services Department, including service calls, onsite support, and project work for clients.
Requirements
- Provide a timely, polite, efficient service and a positive Company image.
- Able to prioritize in order to meet goals and deadlines
- Highly experienced working both alone and as a team member
- Experience implementing and supporting wide ranging technologies
Benefits
- Generous Paid Time Off
- 401k Matching
- Health Insurance
