Senior Market Research Specialist

Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. We're looking for a Senior Market Research Specialist to shape our understanding of the nonprofit landscape and drive growth.

Requirements

• Conduct in-depth research to define TAM, SAM, and SOM globally and regionally for nonprofit verticals.
• Map industry structure, giving trends, digital adoption, and seasonality.
• Create sub-segment analyses for deeper understanding.
• Develop and maintain detailed Ideal Customer Profiles (ICPs) and buyer personas for each segment.
• Determine where and how target audiences consume information, from podcasts and newsletters to associations, conferences and other media platforms.
• Analyze how organizations discover and evaluate software — through peers, partners, Google search, or industry networks.
• Benchmark Donorbox against fundraising software competitors.
• Partner with the Product team to uncover insights that inform new features, product improvements, and market opportunities.

Benefits

• Fully remote work from the comfort of your home
• Generous time off policy of 21 days (birthday included), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state)
• Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life
• 401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4%
• Reimbursement package for home office expenses and professional development, up to $1.5k
• Eligibility for employee equity plan (stock options)
• Wellness program with fitness and mindfulness classes