Customer Success Manager - Scale

Dotdigital is a global community of passionate professionals committed to collective success. We're seeking a results-driven Customer Success Manager to join our team, focusing on our scale segment of customers. As a Customer Success Manager - Scale, you will leverage data and insights to provide relevant assistance to customers, build trust and credibility, and drive adoption of platform features and functionality.

Requirements

• Minimum of 1-2 years' experience in fast-paced environments
• SaaS or relevant experience within the sector (email marketing or e-commerce is desirable)
• Ability to multitask, prioritise, and manage time efficiently

Benefits

• Parental leave
• Paid sick leave
• Dotdigital day
• Share reward
• Wellbeing reward
• Wellbeing Days
• Loyalty reward