Freight Forwarding Operations & Customer Service Agent

DP World is seeking a Freight Forwarding Operations & Customer Service Agent to build and maintain relationships with key customers. This role involves managing file creation, account setup, client requests, and ensuring satisfaction, while also staying updated on market trends and competitors. The position is a full-time position within DP World's ocean-related solutions and logistics.

Requirements

• Graduate in any field
• At least 3 years of relevant and recent experience in Freight Forwarding Operations and Customer Service
• Freight Forwarding experience is mandatory
• Familiarity with DP World's services
• Familiarity with logistics processes
• Ability to communicate effectively
• Ability to work in a fast-paced environment