Freight Forwarding Operations Supervisor

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. The Operations Supervisor is critical for the execution of the Freight Forwarding activities within the related Branch Office.

Requirements

• Supervise operations staff and keep employees compliant with company policies and procedures
• Manage, develop and train staff, establish and monitor goals, and conduct performance reviews
• Assume ownership over team productivity and manage workflow to meet or exceed quality service goals
• Prepare and submit Harmonized Tariff Schedules (HTS) codes to US Customs
• Prepare shipping documentation, maintaining compliance with US Customs and international regulations
• Responsible for proper processing of export shipments and designing export strategies to meet project delivery requirements
• Assist in identifying and improving service and operations related issues in a station, including on-time delivery, accurate and timely data entry, and efficient warehouse operations
• Assist in auditing and researching service performance issues and develop recommendations for improvements
• Maintain the security of freight in accordance with security procedures
• Ensure a safe working environment through consistent practice of safety programs and procedures
• Consult with suppliers and agents to arrange proper in-transit permissions to ship to various locations

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship