Relationship Manager

DriveWealth is seeking a Relationship Manager to join their team and contribute to the company's strategic growth and expansion. The role is responsible for managing and optimizing partner relationships, ensuring commercial health, operational stability, and long-term retention. The Relationship Manager will execute on revenue expansion and retention strategies, deliver data-driven partner feedback, and cultivate robust relationships with assigned partners.

Requirements

• 5+ years of experience in customer success management, account management, or similar customer-facing roles within the financial technology industry
• Proficiency in program management, with a demonstrated ability to quickly adapt to and leverage new technologies
• Exceptional written and verbal communication skills
• Strong time management abilities with the capacity to prioritize and manage multiple partner engagements concurrently
• Client-centric mindset with a passion for understanding clients' organizations, priorities, and sources of value
• Proven problem-solving skills and meticulous attention to detail
• Ability to collaborate effectively with cross-functional teams and external partners
• Proactive, self-motivated, and capable of working independently while taking ownership of client relationships
• Ability to speak Spanish and Portuguese is a plus

Benefits

• Competitive compensation
• Equity
• 401(k) match
• Full insurance coverage
• Wellness reimbursement
• Company-provided phone
• Personal development allowance
• Generous PTO
• Observed holidays
• Extended leave