Learning Specialist

This position is based in St. Louis. The Learning Specialist creates, publishes, and facilitates effective learning programs for team members throughout the Company. This person also serves as a mentor to new team members. Responsibilities include needs analysis, teaching, testing, and evaluation, as well as supervisory and team collaboration. Bachelor's degree and experience in a learning department or hotel operations are preferred.

Requirements

• Participates in needs analysis studies to determine learning and development needs within the organization.
• Confers with various stakeholders to gain knowledge of specific work situations requiring team members to better understand changes in policies, procedures, regulations, and technologies.
• Formulates teaching outline and determines instructional methods appropriate for the audience, such as individual training, group instruction, lectures, demonstrations, conferences, meetings, workshops, and elearning.
• Selects, designs, and creates job aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, elearning, and reference works.
• Selects, designs, and creates testing and evaluation procedures to be used at completion of training.
• Facilitates training sessions both in person and in virtual settings covering specified areas such as new team member orientation, on-the-job training, use of computers and software, customer service, sales techniques, safety practices, refresher training, promotional development, leadership development, and job specific skills training for all levels of the organization.
• Evaluates trainees to measure progress and to evaluate effectiveness of training.
• Reports on progress of team members under guidance during training periods.
• Revises design of learning and development curriculum and methods to improve effectiveness and recommends additional resources.
• Assists the department by performing additional duties and projects as assigned.

Benefits

• Flexible scheduling
• Paid time off
• Hotel discounts
• Free room nights
• Mentorship
• Cross-training
• Development plans
• Management training
• Medical
• Dental
• Vision
• Prescription
• Life
• Disability
• Team Member Assistance Program
• Company-matched 401(k)
• Quarterly bonuses