Assistant Director of Retail Operations

Assistant Director of Retail Operations at LaGuardia International Airport. Leads retail operations, develops action plans to optimize sales performance, and ensures compliance with company policies and labor regulations.

Requirements

• Partners with Senior Director of Operations to establish and execute fiscal revenue, expense, and profit goals
• Leads daily retail operations across all locations with full accountability for operational excellence
• Implements Standard Operating Procedures (SOPs) across airport retail operations
• Develops and implements comprehensive action plans to optimize sales performance by store, category, and brand
• Oversees implementation of daily timekeeping review processes by Multi-Unit Managers and Shift Managers
• Makes strategic hiring, termination, advancement, and promotion decisions for retail management and associates
• Ensures all company and brand standards, visual merchandising requirements, safety guidelines, and operational procedures are consistently executed across retail operations
• Provides executive-level leadership development, performance coaching, and strategic guidance to retail management teams

Benefits

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• 401(k) retirement plan
• Company paid life insurance
• Tuition reimbursement
• Employee discounts across all company brands
• Employee assistance program
• Referral program – refer a friend and earn a bonus