Assistant Director of Retail Operations at LaGuardia International Airport. Leads retail operations, develops action plans to optimize sales performance, and ensures compliance with company policies and labor regulations.
Requirements
- Partners with Senior Director of Operations to establish and execute fiscal revenue, expense, and profit goals
- Leads daily retail operations across all locations with full accountability for operational excellence
- Implements Standard Operating Procedures (SOPs) across airport retail operations
- Develops and implements comprehensive action plans to optimize sales performance by store, category, and brand
- Oversees implementation of daily timekeeping review processes by Multi-Unit Managers and Shift Managers
- Makes strategic hiring, termination, advancement, and promotion decisions for retail management and associates
- Ensures all company and brand standards, visual merchandising requirements, safety guidelines, and operational procedures are consistently executed across retail operations
- Provides executive-level leadership development, performance coaching, and strategic guidance to retail management teams
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- 401(k) retirement plan
- Company paid life insurance
- Tuition reimbursement
- Employee discounts across all company brands
- Employee assistance program
- Referral program – refer a friend and earn a bonus