LMS Specialist

The LMS Specialist provides operational support and technical expertise for the organization's Learning Management Systems, ensuring reliable training delivery, accurate reporting, and a positive learner experience. This role identifies and resolves system issues, maintains data integrity, and drives continuous improvement of learning operations to support business priorities.

Requirements

• Owns the end-to-end LMS content lifecycle, including uploading, testing, publishing, and maintaining eLearning modules, videos, job aids, and instructor-led training materials
• Maintains accurate user data (new hires, transfers, terminations, role changes, organizational updates)
• Evaluates and maintains data integrity standards through consistent naming conventions, tagging, and data hygiene practices
• Serves as a trusted first point of contact for LMS-related inquiries
• Troubleshoots complex LMS issues including login challenges, course accessibility, browser/device compatibility, and completion errors

Benefits

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program