Director of Collections Strategies

Earnest empowers ambitious professionals to make confident financial decisions and build the life they envision. The Director of Collections Strategies will build and lead our collections strategy across personal loans and student loan refinance, with an initial focus on standing up the personal loan program.

Requirements

• 10+ years of experience in consumer lending collections, servicing, or recoveries, with significant ownership of strategy and execution.
• Deep knowledge of collections operations, compliance, and vendor management.
• Track record of improving recovery outcomes while maintaining a strong customer experience.
• Highly analytical and comfortable using data to guide decisions and optimize performance.
• Strong cross-functional communicator who works effectively across Risk, Product, Operations, Legal, Compliance, and Data.

Benefits

• Health, Dental, & Vision benefits plus savings plans
• Mac computers + work-from-home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• Restricted Stock Units (RSUs)
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary to anywhere in the world
• Competitive days of annual PTO
• Competitive parental leave