We are looking for a Senior Salesforce Administrator to manage the ongoing development, maintenance and support of the Salesforce platform. The successful candidate should have strong Salesforce product knowledge and at least five years of hands-on Salesforce administration experience with Service Cloud/Experience Cloud.
Requirements
- Key contact within easyJet holidays for expert knowledge of Salesforce functions
- Manage user management, including support tickets, training, and designing solutions
- Improve and enhance Salesforce platform by gathering requirements and feedback
- Provide systems expertise to support product development
- Act as a point of escalation for resolution of complex issues in production
- Develop close working relationships with business users across the organisation
- Collaborate with key technical stakeholders, such as Architecture, Security, Service Delivery, etc
- Manage integrations and ensure broader technology change does not impact operations
- Own DevOps/release management processes
- Define and execute a long-term platform vision
- Manage 3rd party relationships
Benefits
- Competitive base salary
- Up to 20% bonus
- 25 days holiday
- BAYE, SAYE & Performance share schemes
- 7% pension
- Life Assurance
- Flexible benefits package
- Excellent staff travel benefits