Quality Manager role leading the definition, execution, and deployment of the strategic Quality Plan in conjunction with the plant leadership team.
Requirements
- Manage the preparation, implementation, and maintenance of the plant Quality Management System to ensure compliance to the Eaton Quality Management System (EQMS) expectations as well as ISO 9001:2015 requirements.
- Act as the management representative managing ISO 9001 certification activities including authority on ISO 9001 requirements.
- Develop and implement strategic projects to continually improve the overall Quality of products, processes, information, and services.
- Analyze organizational Quality metrics and perform Management Reviews to evaluate results and recommend countermeasures to close gaps at the operational level.
- Ensure accountability of Quality Assurance duties and take the necessary actions to resolve any Quality issue.
- Manage Final and In-Process inspections necessary to ensure Quality products to customers.
- Drive error-proofing solutions at the source to address issues found during inspections.
- Manage the development and implementation of statistical feedback programs and attribute inspections required to effectively evaluate the Quality Management System.
- Interface with suppliers, partners, and internal stakeholders in both the plant and at customer locations to enhance their perception and understanding of the plant Quality systems.
- Facilitate customer Quality audits and inspections as appropriate to demonstrate compliance.
- Develop, coordinate, and implement training programs relative to the Quality Management System.
- Develop, implement, and manage a product warranty system that provides feedback to responsible departments and ensures permanent corrective actions for manufacturing quality or supplier quality issues.
- Coordinate between Engineering Services, Sales & Marketing, and plant operations to ensure a systematic process is in place for warranty that maximizes customer resolution at a minimum cost.
- Lead plant Supplier Quality activities to ensure the incoming Quality of purchased parts.
- Provide Quality leadership and support in development of new products, processes, and services (PROLaunch).
- Coordinate and manage continuous improvement activities related to Quality including 8D’s, Kaizen events, BPI’s, Six Sigma projects, and other problem-solving activities.
- Develop and maintain an appropriate departmental budget and ensure the operation of the Quality Department within budget.
- Manage the work force with regards to paid time, OT and vacation scheduling, and issue resolution.
- Evaluate the performance of the Quality Team to facilitate performance management, merit increases, promotions, job transfers, disciplinary action, etc.
Benefits
- Health and Welfare benefits
- Retirement benefits
- Paid and unpaid time away from work
- Relocation assistance
