Credit & Collections Supervisor

The Credit & Collections Supervisor is responsible for leading and coordinating teams across credit, collections, and cash receipt within the Order-to-Cash process, ensuring financial integrity, optimizing cash flow, and driving exceptional results.

Requirements

• Supervise credit, collections, and cash application teams
• Manage the Trade Accounts Receivable portfolio
• Review and resolve order blocks in the credit queue
• Coordinate monthly, quarterly, and annual closing processes
• Monitor DSO, Past Due, Customer Aging and report performance metrics
• Lead continuous improvement initiatives, automation projects, and system transitions or enhancements
• Maintain strong communication with internal and external stakeholders
• Oversee admin responsibilities for the team: vacation planning, absences, overtime, recruiting, onboarding, and talent development
• Ensure effectiveness of internal controls (including SOX) and support internal/external audits
• Prepare Dashboards and present productivity metrics and qualitative analysis to senior leadership

Benefits

• 401k Matching
• Retirement Plan
• Tuition Reimbursement