NOC Support Analyst
EdgeUnoMinas Gerais, Brazil
Posted March 26, 2026
Full Time
About the Company
EdgeUno is a US-based technology infrastructure company headquartered in Miami, with a strong operational presence across Latin America.
Job Description
The NOC Support Analyst will work closely with the Network Engineering Team to monitor and support EdgeUno's network infrastructure across Latin America. This includes backbone connectivity, data center environments, and interconnections with ISPs, CDNs, and enterprise customers.
Requirements
- English level B2 or higher
- Knowledge of networking concepts, including TCP/IP, routing, and switching
- Familiarity with Layer 2 and Layer 3 fundamentals
- Experience or exposure to network monitoring tools
- Understanding of incident handling, ticketing systems, and escalation workflows
- Ability to troubleshoot technical issues in a structured and analytical way
- Strong communication skills and ability to operate in a fast-paced, high-availability environment
Benefits
- Competitive compensation package
- High-quality healthcare
- Training and development opportunities
