Junior Operations Manager

Join eFlexervices as a Junior Operations Manager and play a crucial role in supporting the Operations Manager by focusing on People Management, Performance Management, and Productivity Management.

Requirements

• 5-10 years of experience as a Supervisor or Team Lead in a BPO handling US-based accounts
• Excellent verbal and written English communication skills
• Efficient with MS Office applications and Google Suite
• Experience using project management tools
• Strong initiative; ability to work in a fast-paced environment
• Highly organized with an emphasis on accuracy and timeliness
• Ability to organize information, pay attention to detail, and accurately follow procedures
• Ability to work with others in a team environment, occasionally under time pressure, and on several tasks at the same time
• Ability to effectively communicate orally and in writing with co-workers, management team, other departments, vendors, and outside agencies
• Record of professional behavior and ability to handle confidential information
• Highly dependable/Good attendance record
• Demonstrated flexibility and adaptability to change

Benefits

• Competitive Compensation
• Comprehensive HMO coverage
• Optical reimbursements
• Flexible Work Options
• Flexible vacation and sick leaves
• Pathways to Success