Project Manager - Implementation

We are seeking a Project Manager – Implementation to lead the successful implementation of our new customers through the onboarding and hypercare phases. This role requires a tactical individual with a deep understanding of customer requirements and a passion for delivering a no better customer experience.

Requirements

• Lead the end-to-end customer implementation process
• Ensure projects are delivered in a timely manner
• Establish sound relationships with internal teams
• Maximise efm's wallet share & margin
• Conduct training to new customers
• Conduct rigorous testing of efm's solution
• Ensure customer's contracted KPIs are delivered
• Identify continuous improvement opportunities

Benefits

• Structured induction
• Career development opportunities
• Energetic and supportive culture
• Opportunity to be part of an industry leader
• Company functions and team building activities
• Modern office space
• Chance to give back to the community