Enterprise Customer Success Manager
Emi LabsMexico
Posted October 30, 2024
Full Time
About the Company
Emi Labs is a category-defining company backed by top investors in Silicon Valley, on a mission to increase frontline workers' access to professional opportunities.
Job Description
We are looking to hire an Enterprise Customer Success Manager to join an early yet executive CS team and have an impact on a category-defining company. The successful candidate will be responsible for building long-term relationships with clients, delivering ROI, and providing insights to the product and tech teams.
Requirements
- +3 years of work experience managing relationships with enterprise accounts
- Ability to create structure in ambiguous situations and design effective processes
- Strategic and analytical mentality
- Executive presence and communication abilities
- Strong leadership skills
- Experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
- Thrives working in a growing environment, with the uncertainty and chaos of an early stage startup
- Fluent English Speaker, native is a plus
Benefits
- Flexible remote-first work culture
- Stock Options: Stock Options Package as part of your compensation package
- Vacations: 3-weeks of vacation
- Holiday season: Week off between Christmas and New Years' eve
- Health coverage: Up to $1500 per year for local health insurance coverage
- Physical Wellness program: we have partnered up with Gympass, a wellbeing platform that offers the best coverage of top gyms, studios, and activities for you to choose from
- English Lessons: Improve your English skills with our in-company teachers
- Internal library: Get all the free books - digital, physical - you like, anytime
