Help Desk Support Services Specialist
Encode, IncVirginia, United States
Posted July 8, 2022
Full-time
About the Company
Encode provides skilled IT subject matter experts delivering professional services across the project lifecycle for commercial and public sector clients.
Job Description
Help Desk Support Services Specialist at Encode: Create and document tickets, troubleshoot and escalate incidents, and communicate with relevant parties on incident progress. Company offers ongoing education, conferences, and remote work days to enhance professional and personal satisfaction.
Requirements
- Active Secret Clearance
- Service/help desk or customer service support experience
- Strong written and verbal communication skills
Benefits
- Ongoing education and conferences
- Remote work days
- Casual attire
- Bagel Tuesdays
- Team building events
- In-office cornhole competitions