Analyst - IT Service Management
EnercareMarkham, Ontario, Canada
Posted March 13, 2026
59564 - 95302 CAD
Full Time
About the Company
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick.
Job Description
The ITSM Analyst plays a pivotal role in advancing the efficiency, reliability, and maturity of IT Service Management across the organization.
Requirements
- Champion continual service improvement (CSI) initiatives across service management practices.
- Serve as the process controller for ITSM processes (e.g., Incident, Problem, Change, Request, Knowledge).
- Contribute to projects to identify and execute improvements in processes and tools
Benefits
- Generous Paid Time Off
- 401k Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
