Switchboard Operator PT Days Weekends

The Switchboard Operator acts as the information center for the hospital, answering and routing incoming calls, providing customer assistance, and recording and relaying messages to the appropriate people. They communicate with external customers and respond to emergency calls following established protocols.

Requirements

• Minimum of two years call center representative experience in a healthcare environment
• Working knowledge of computer skills for data entry
• Exceptional verbal and written communication skills
• Ability to maintain confidentiality and a strong attention to detail
• Ability to handle multiple tasks in a fast-paced environment
• Understanding and carrying out all Codes and Disaster Procedures
• Learning and adhering to Telecommunications and EHMC policies

Benefits

• Comprehensive benefits
• Health insurance
• Retirement plans
• Paid time off
• Other wellness resources