Director, Customer Technical Insights
Ensign-Bickford Industries, Inc.Missouri, United States
Posted November 19, 2025
Full Time
About the Company
Ensign-Bickford Industries, Inc. (EBI), founded in 1836, is a privately-owned high technology conglomerate focused in space & defense, pet food science, and biotechnology. We participate in businesses that are relevant to the future of the world and have multigenerational growth prospects. EBI companies are unified by a common shared operating system and a common set of values. https://www.youtube.com/watch?v=HtbAX8YW9Ts
Job Description
Director, Customer Technical Insights responsible for developing and implementing Customer Technical Insights strategy, leveraging AI and data analytics tools, and building customer partnerships to drive customer success.
Requirements
- Master’s degree in food science, animal nutrition, flavor, or related field required; PhD preferred.
- 10+ years of technical experience in product development, technical application, or technical services, with significant customer interaction.
- Deep technical expertise in pet food palatants, nutrition, food, or flavor.
- Proven analytical thinking, creativity, and superior problem-solving skills.
- Exceptional executive presence, interpersonal, and leadership skills.
- Global experience and ability to adapt strategies to regional needs.
- Data-driven mindset and proficiency with advanced analytics tools.
