India Contact Center Professional

Entrata is seeking a Leasing Professional to join our team in India. As a virtual Leasing Professional, you will provide exceptional customer service by handling inbound leasing, maintenance, and resident/solicitor calls, ensuring that all interactions reflect Entrata’s values and high standards.

Requirements

• Handle inbound calls, including leasing, maintenance, and resident/solicitor calls
• Document clear and concise notes for every call, capturing relevant details accurately
• De-escalate concerns and provide solutions to ensure customer satisfaction
• Schedule appointments for prospective renters to tour the community
• Maintain a positive work environment by adhering to Entrata’s company values