Front Office Agent
EOSSan Francisco, California, United States
Posted May 8, 2026
65000 - 65000 USD
Full Time
About the Company
Hyatt Centric Fisherman's Wharf is a luxury hotel located near Pier 39 in San Francisco.
Job Description
The Front Office Agent is responsible for processing guest check-ins, check-outs, room assignments, and resolving guest complaints. The role requires strong organizational, prioritization skills, and ability to work well under pressure.
Requirements
- High levels of patience, tact, and diplomacy
- Strong organizational, prioritization skills and ability to work well under pressure and meet deadlines
- Ability to think clearly, remain calm, and resolve problems using good judgement
- Fluency in English both verbally and non-verbally, fluency in additional languages a plus
Benefits
- Tiered Medical Plans- Cigna or Kaiser
- Disability
- Tiered PPO Dental Plans
- Voluntary Supplemental Medical Plans
- Vision
- Paid Holidays
- Employee Assistance Program
- PTO and Sick Pay
- Flexible Spending Account (FSA)
- 401K Matching Program
- Life & AD&D Insurance
- Pre-Tax Commuter and Parking Benefits