Front Office Agent
EOSDelaware, United States
Posted December 19, 2025
Full Time
About the Company
EOS Hospitality is a full-service hotel management firm that oversees a portfolio of more than 50 carefully curated hotels and resorts across the United States. The company delivers end‑to‑end solutions ranging from revenue and financial management to public relations, digital marketing, and design and branding, ensuring each property operates at peak performance. By integrating hospitality operations, food and beverage, and people management under one umbrella, EOS Hospitality maximizes profitability while preserving the unique character of each venue. Its distinctive approach combines rigorous data‑driven strategies with a commitment to personalized guest experiences, positioning the firm as a leader in the competitive hospitality sector.
Job Description
A Front Desk Agent ensures customers receive the best service possible from the property, greeting guests, recording client information, receiving calls, and processing customer payments.
Requirements
- Greet guests upon their arrival and provide a hospitable welcome
- Record client information in the company's guest book or internal database
- Receive calls, conduct room reservations, and verify existing bookings
- Process customer payments and present them with the bill upon check-out
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan