Seasonal Overnight Front Office Agent

Red Jacket Resorts is seeking motivated candidates for the position of Overnight Front Desk Agent. The agent will provide efficient service and create memorable experiences with a positive attitude with all our Guests.

Requirements

• Checking guests in and out of resort in a warm and friendly manner
• Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection
• Utilizing the resort's property management system
• Providing excellent customer service
• Communicating all guest requests with appropriate departments
• Assisting booking reservations as requested
• Verifying all account postings and balances
• Preparing a summary of cash, check, and credit card activities