Seasonal Overnight Front Office Agent

Red Jacket Resorts is seeking motivated candidates for the position of Overnight Front Desk Agent to provide efficient service and create memorable experiences with a positive attitude with all our Guests.

Requirements

• Checking guests in and out of resort in a warm and friendly manner
• Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection
• Utilizing the resort's property management system
• Providing excellent customer service
• Communicating all guest requests with appropriate departments
• Assisting booking reservations as requested
• Verifying all account postings and balances
• Preparing a summary of cash, check, and credit card activities