Seasonal Front Office Agent
Red Jacket ResortsMassachusetts, United States
Posted December 5, 2025
19.42 - 20.50 USD
Full Time
About the Company
Red Jacket Resorts operates five boutique beachfront properties in Cape Cod, offering a blend of traditional charm and contemporary amenities. Guests enjoy private beach access, on‑site dining featuring fresh lobster rolls, and comfortable accommodations designed for relaxation. The resorts specialize in golf vacation packages, destination weddings, and corporate meetings, providing tailored event planning and state‑of‑the‑art facilities. With a focus on creating memorable experiences and a deep respect for local Cape Cod culture, Red Jacket Resorts distinguishes itself by combining heritage hospitality with modern convenience.
Job Description
Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Front Desk Agent to welcome guests to their best beach vacation ever.
Requirements
- Checking guests in and out of resort in a warm and friendly manner
- Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection
- Utilizing the resort's property management system
- Providing excellent customer service
- Communicating all guest requests with appropriate departments
- Assisting booking reservations as requested
- Excellent problem-solving and empowerment skill set
