Renewals Specialist

As a Renewals Specialist, you will manage the operational execution of customer renewals in a predominantly auto-renew environment, working closely with Customer Success, Contracts Administration, Finance, and Legal to ensure renewals are accurate, timely, and aligned.

Requirements

• 2-4 years of experience in renewals, account management, or quote-to-cash operations in SaaS or a subscription-based business
• Experience operating in auto-renewal environments or other recurring revenue models
• Strong understanding of SaaS metrics (ARR, GRR, NRR) and how renewal outcomes drive financial performance
• Familiarity with Salesforce and structured renewal pipelines
• Working knowledge of contract terms, CPI adjustments, notice periods, and approval workflows

Benefits

• Highly competitive benefits package including health/dental/vision/life insurance, 401k plan, FSA, and many more
• Hybrid work environment
• Opportunity for personal development and growth