Associate Director, Customer Success

The Associate Director of Customer Success will direct and oversee part of the Customer Success Team, managing a group of Brand Strategists and ensuring proper client assignments, data-driven insights, and optimal service quality.

Requirements

• 4+ years of Account Management Experience required
• 2+ years Managing a team required
• Must be able to commute to the office at least twice per week
• Quick learner and ability to manage multiple priorities and projects
• Very organized and keen attention to detail
• Strong analytical and creative skills
• Ability to adapt to the changing landscape of digital marketing
• Out-of-the-box thinker with problem-solving / consultative approach
• High energy and teamwork mentality is a must
• Must be proficient with online tools such as Google docs, Hubspot, etc.
• Excellent interpersonal and communication skills

Benefits

• Comprehensive benefits
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Unlimited PTO
• Commuter benefits
• 401(k) with company match
• Summer Fridays