Lead of Customer Lifecycle & CRM

Lead of Customer Lifecycle & CRM role at Eurail, responsible for designing lifecycle marketing strategies, CRM, and marketing automation to drive retention, engagement, and lifetime value. Work closely with teams to align lifecycle initiatives and advance from strategy to implementation. Lead a high-performing team and have at least 3-5 years of people management experience.

Benefits

• Flexible hybrid model
• Complimentary NS train card
• Annual free Interrail/Eurail travel pass
• Unlimited access to OpenUp for lifestyle & well-being recommendations
• Support for your well-being through a personal allowance of €1500
• Training allowance of €4000
• Variable annual bonus (target 4%)
• Annual team trip across Europe
• 20 working days per year from abroad
• Annual leave package of 28 days, plus study days, volunteer days, and a culture day