(Junior) Customer Support Manager (m/w/d) | Hamburg | Frankfurt
Everii GroupHamburg, Germany
Posted May 11, 2026
Full Time
About the Company
everii is the leading provider of software solutions for project business.
Job Description
Join everii as a Junior Customer Support Manager and help make companies more efficient and successful. As a CSM, you will handle 1st and 2nd level requests via chat and ticket, identify errors, and coordinate complex cases with the development team.
Requirements
- Excellent support experience
- Technical affinity
- Fast comprehension
- Communication strength
- Empathy & service orientation
- Team spirit & willingness to learn
- Language skills: Fluent German and very good English skills
Benefits
- Smart work & flexibility
- Real career prospects
- Flat hierarchies & design freedom
- Wohlatmosphere & team culture
