Senior Customer Service Officer
Excelitas TechnologiesSingapore, Singapore
Posted March 10, 2026
Full Time
About the Company
Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across various sectors.
Job Description
Excelitas is a global technology leader seeking a Customer Service Officer to act as the window of contact between customer and company, handling customer orders, providing updates, addressing feedback, and coordinating with internal departments.
Requirements
- Diploma or Degree in Business Administration, Engineering, or Communications.
- Minimum 5 years of relevant experience in Customer Service, preferably in a manufacturing environment.
- Proven experience in driving or supporting continuous improvement initiatives.
- Proficient in Microsoft Office applications; knowledge of SAP, Oracle, or Salesforce is an advantage.
- Excellent communication, interpersonal, and written skills.
- Strong organizational, analytical, and problem-solving abilities.
- Proactive, self-motivated, and able to work both independently and collaboratively in a fast-paced environment.
Benefits
- Equal Opportunity/Affirmative Action Employer
- Minorities/Females/Disability/Gender Identity/Sexual Orientation
