Assistant Manager
EXLIndia
Posted April 14, 2026
50000 - 100000 USD
Full Time
About the Company
EXL is a digital transformation partner specializing in operations management, decision analytics, and technology platforms. They offer tailored solutions to help businesses leverage data for better decisions, drive efficiency, and maintain a competitive edge. EXL's collaborative approach, deep industry expertise, and focus on outcomes make them distinctive in their field.
Job Description
Manages inbound calls, emails, and chats, identifies customer needs, and resolves issues with a broad understanding of the organization's products/services.
Requirements
- Attention To Consistency
- Customer Escalations Management
- Internal Communications
- Interpersonal Relationship Building
- Leadership Capabilities
- Working under Pressure
Benefits
- Health Insurance
- Paid Time Off
- Stock Options
- Life Insurance
- Dental Insurance
- Vision Insurance