B2B Travel Advisor Support

Exoticca is a pioneering online travel agency seeking a B2B Travel Advisor Support to support travel partners with booking process, product guidance, and market-specific questions. The role combines customer support with a commercial mindset and requires fluency in English and Spanish, previous experience in customer service or sales support, and a passion for travel.

Requirements

• Assist travel advisors during the booking process
• Provide product guidance and resolve inquiries
• Guide travel advisors in using our platform independently
• Assist with market-specific questions and requirements
• Follow up on quotes to support conversion
• Contribute to B2B revenue growth when opportunities arise

Benefits

• Competitive compensation package
• Flexible compensation management for diet, transportation, and private health insurance
• Offices in Barcelona city
• Travel packages at reduced prices
• Unlimited coffee and team lunches
• English/Spanish lesson and bi-annual company parties
• Referral bonus
• Part of a fun and motivated multicultural team