Resident Services (Part Time)

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. We are looking for a Resident Services Associate to join our amazing team! Responsibilities include serving as a point of contact for residents, families, and staff, coordinating services for residents, and maintaining security of the community.

Requirements

• Experience as a Concierge, or experience in a customer service role is preferred.
• One (1) to two (2) years of working with seniors preferred.
• Ability to communicate verbally, in writing, and through pictures when necessary.
• Ability to exude confidence and patience with all interactions.
• Ability to manage time efficiently.
• Ability to operate standard office equipment.
• Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, and email.
• The position may require driving responsibilities; must possess a valid driver’s license with an acceptable driving record per company’s Motor Vehicle Policy.
• Able to think creatively and independently to meet worthwhile objectives.
• Able to be innovative to create and generate solutions.
• Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics.
• Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.
• Able to relate to routine operations in a manner that is consistent with existing solutions to problems.
• Able to work with people in such a manner to support the company’s culture, work in a team setting to accomplish goals and get results.
• Expected to be punctual, neat, clean, and professional in appearance.
• Ability to work varied schedules to include weekends, evenings, and holidays.

Benefits

• Medical
• Dental
• Vision
• STD/LTD
• Life
• Voluntary life
• 401k with employer matching
• Paid holidays
• Up to 20 days PTO in the first three years