Resident Services PRN

We are looking for a PRN Resident Services to join our amazing team! The Resident Services PRN will serve as a point of contact for needs, requests, and complaints for all residents, families, guests, vendors, and staff.

Requirements

• Experience as a Concierge, or experience in a customer service role is preferred.
• One (1) to two (2) years of working with seniors preferred.
• Ability to communicate verbally, in writing, and through pictures when necessary.
• Able to exude confidence and patience with all interactions.
• Ability to manage time efficiently.
• Able to operate standard office equipment.
• The position may require driving responsibilities; must possess a valid driver’s license with an acceptable driving record per company’s Motor Vehicle Policy.
• Able to think creatively and independently to meet worthwhile objectives.
• Able to be innovative to create and generate solutions.
• Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues.
• Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.
• Able to relate to routine operations in a manner that is consistent with existing solutions to problems.
• Able to work with people in such a manner to support the company’s culture, work in a team setting to accomplish goals and get results.
• Expected to be punctual, neat, clean, and professional in appearance.
• Ability to work varied schedules to include weekends, evenings, and holidays.

Benefits

• Medical
• Dental
• Vision
• STD/LTD
• Life
• Voluntary Life
• 401k with employer matching
• Paid holidays
• Up to 20 days PTO in the first three years