At EY, we’re all in to shape your future with confidence. Join EY and help to build a better working world. EY Canada is seeking an experienced Senior Manager – Solution Architect to join our growing Microsoft Customer Engagement and Power Platform team.
Requirements
- Leadership & Technical Oversight: Provide solution leadership for Microsoft Dynamics 365 Customer Engagement and Power Platform, shaping architecture standards, solution design approaches, and strategic technical decisions across client engagements and the broader practice.
- Solution Architecture & Innovation: Lead the architecture and delivery of enterprise-scale solutions built on the Microsoft Power Platform (Canvas Apps, Model-driven Apps, Power Automate, Power Pages), integrating Dataverse with Dynamics 365, Azure services, and external enterprise systems.
- Client Engagement & Enablement: Lead executive-level client engagements, including technical workshops, architecture sessions, and demonstrations that clearly articulate the value of Microsoft AI Business Applications and the Power Platform.
- Business Development & Strategic Advisory: Shape and support pre-sales pursuits, designing and delivering compelling demonstrations, proofs-of-concept, and technical narratives that build client confidence in Microsoft AI Business Applications and the Power Platform.
- Skills and attributes for success: Deep expertise in Microsoft Dynamics 365 Customer Engagement, strong solution architecture background across CRM platforms, proven experience delivering enterprise-scale CRM programs, hands-on experience with the Microsoft Power Platform, experience designing omnichannel customer service solutions, exposure to AI-enabled CRM capabilities.
Benefits
- Competitive compensation package
- Discretionary bonus program
- Comprehensive medical, prescription drug and dental coverage plan
- Defined contribution pension plan
- Great vacation policy plus firm paid days
- Statutory holidays and paid personal days
- Support and coaching from engaging colleagues
- Learning opportunities to develop new skills
- Freedom and flexibility to handle the role in a way that’s right
